FAQ

General Questions

What is Aloha Discount Vape?

Aloha Discount Vape is Hawaii's leading vape shop, offering a wide range of vape products including disposable vapes, e-liquids, mods, kits, and accessories across our locations in Honolulu, Waipahu, and Pearl City.

Where are your vape shops located in Hawaii?

We have three convenient locations: Honolulu (inside Don Quijote), Pearl City (next to Territorial Savings Bank), and Waipahu (behind the 76 Gas Station inside TCA Auto).

What are your store hours?

Our store hours vary by location. Please visit our Get Directions page for specific hours of operation for each store.

Products and Services

What vape brands do you carry?

We carry top brands including SMOK, JUUL, HorizonTech, Aspire, Geek Bar, and many more. We also stock popular disposable vape brands like WOOFR, RAZ, and TYSON.

Do you sell disposable vapes?

Yes, we offer a wide selection of disposable vapes at all our locations in Honolulu, Waipahu, and Pearl City. Popular models include the WOOFR 15000, RAZ DC25000, and TYSON HEAVYWEIGHT 2.0.

What are the top trends in vaping in Hawaii?

In Hawaii, there’s a growing trend towards high-capacity disposable vapes, tropical fruit-flavored e-liquids, and salt nicotine juices. Popular devices include the SMOK NOVO series and Geek Bar disposables.

What is the most popular vape juice flavor in Hawaii?

Tropical flavors like guava, mango, and pineapple are particularly popular in Hawaii. Brands like Juice Head and Reds Apple offer top-selling flavors in these categories.

Can I buy vape products online from Aloha Discount Vape?

Currently, we do not offer online sales. We encourage customers to visit one of our physical stores in Honolulu, Waipahu, or Pearl City.

Do you offer any discounts or loyalty programs?

Yes, we frequently offer discounts on popular products and have a loyalty program for regular customers. Visit our stores or check out our Promotions page for current deals.

Laws and Regulations

What are the legal vaping age requirements in Hawaii?

In Hawaii, the legal age to purchase and use vape products is 21 years old. We strictly enforce this age requirement in all our stores.

Are there any restrictions on vaping in public places in Hawaii?

Yes, Hawaii law prohibits vaping in public places where smoking is also banned, including restaurants, bars, parks, and beaches.

Do I need to show ID to purchase vape products?

Yes, valid photo identification is required to purchase any vape products in our stores, in compliance with Hawaii state laws.

Are there any restrictions on the sale of flavored vape products in Hawaii?

As of now, there are discussions in Hawaii regarding further regulations on flavored vape products, but no statewide ban is in place. We stay compliant with all local and state regulations.

Can I travel with vape products in Hawaii?

While you can travel with vape products, it's important to note that vaping is not allowed on airplanes and certain public transportation options. Always check specific travel guidelines.

Health and Safety

Are there any health risks associated with vaping?

Vaping is considered less harmful than smoking traditional cigarettes, but it is not without risks, especially for young people and those with underlying health conditions. We encourage all customers to make informed decisions.

What should I do if my vape device malfunctions?

If your device malfunctions, stop using it immediately and bring it to one of our stores in Honolulu, Waipahu, or Pearl City. Our staff can help troubleshoot or recommend a replacement.

How should I store my vape products?

Store vape products in a cool, dry place, away from direct sunlight and out of reach of children and pets.

What are the safety tips for using vape batteries?

Use the correct charger for your battery, avoid overcharging, and never carry loose batteries in your pocket. Always store batteries in a protective case.

Can I recycle my vape products?

We encourage responsible disposal of vape products. Some components, like batteries, should be recycled properly. Please ask our staff for advice on disposing of or recycling vape products.

Customer Support

Can I return or exchange a product?

We offer returns and exchanges on certain products within a specific time frame, provided they are unopened and in original condition. Please check our return policy or visit our store for details.

Do you offer product warranties?

Some of our vape devices come with manufacturer warranties. Please ask our staff at the time of purchase for details on warranties for specific products.

How can I contact Aloha Discount Vape for support?

You can contact us via phone or visit any of our store locations in Honolulu, Waipahu, or Pearl City. Our friendly staff is always ready to assist you.

Can I reserve a product for pickup?

While we currently do not offer online reservations, you can call any of our locations to check product availability and reserve items for same-day pickup.

What payment methods do you accept?

We accept all major credit cards, debit cards, and cash at our vape shops in Honolulu, Waipahu, and Pearl City.